Product Data Analyst Retail Crypto Trading

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with "no coin lost, ever!". Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies. In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product.

The Role

We are looking for a data storyteller and product strategist to join our Data Analytics team. As a Product Data Analyst focused on our Retail business, you will uncover the "why" behind user behavior. You will be expected to understand the exchange business model and the retail trader mindset. You will partner directly with Product Managers, Marketers and Compliance to optimize the retail user journey, from that first site visit to their first trade and beyond.

Responsibilities

• Go beyond reporting to provide actionable recommendations
• Analyze user friction points within the onboarding and trading flows to drive product iterations
• Collaborate with Sales and Marketing to analyze campaign effectiveness, affiliate performance, and referral systems
• Build intuitive, self-serve dashboards in Tableau and Mixpanel that allow stakeholders to monitor KPIs (Daily Active Users, Churn, Trade Volume), conversion funnel and campaign metrics
• Partner with Product Managers before engineering begins to define clear success metrics (KPIs) and tracking requirements
• Relentlessly dig into the data to uncover the "why" behind funnel drop-offs and user friction
• Build and maintain sophisticated user cohorts (e.g., Retail vs. Pro Traders, Power Users vs. At-Risk Churn)
• Act as the guardian of the data schema, standardizing event naming conventions and properties
• Design, execute, and analyze A/B tests (and multivariate tests) to scientifically measure uplift

Requirements

• 4+ years in Data Analytics, with a dedicated focus on Product Analytics or Growth
• Prior experience in Crypto, Fintech, or high-velocity B2C Tech (Gaming/E-commerce) is highly preferred
• Expert proficiency in SQL
• Deep hands-on mastery of Mixpanel (building funnels, retention cohorts, impact analysis)
• Proficiency in Tableau for high-level reporting
• Experience with Segment or similar CDPs for data governance
• Ability to translate complex business questions into technical queries
• Comfortable working with ambiguity and can push projects from "idea" to "deployment" with little hand-holding

Benefits

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays
• Maternity, paternity and childcare leave
• Top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance
• Annual wellness benefits
• Beyond Border Remote Working policy
• Team building & offsite events
• Life insurance coverage