Iron KYB Operations Analyst

About Iron

Hi, we're Iron. We're here to power how money moves in the digital economy by bringing stablecoins into real-world financial operations at global scale.

Because moving money across borders is still slow, expensive, and tied to old systems. As businesses adopt stablecoins and new digital rails, they need simple and reliable ways to move funds instantly - without sacrificing trust, compliance, or financial controls.

We believe clear, compliant infrastructure is what will make global finance faster, safer and more usable for everyone.

About the Role

The Iron Operations KYB Analyst role supports Iron's onboarding and ongoing due diligence processes mainly for business customers. The role focuses on conducting corporate KYB (and KYC) reviews, supporting customer onboarding, responding to external due diligence requests, and working cross-functionally to ensure compliance requirements are consistently implemented across operations and systems. The position requires regular interaction with customers, Legal, Operations, and sometimes product.

Responsibilities

• Conduct KYB reviews for Iron partners, including corporate structure analysis, UBO identification, control persons, adverse media screening, and risk assessment.
• Review KYB applications and supporting documentation in line with MoonPay policies.
• Support ongoing monitoring, remediation, and enhanced due diligence activities where required for both KYB and KYC.
• Act as a compliance point of contact for Iron partners during onboarding and post-onboarding, with support from the Compliance team.
• Participate in shared customer communication channels to explain KYC and KYB requirements and answer customer questions in a cx function.
• Address customer questions and challenges regarding onboarding and due diligence requirements.
• Coordinate responses to RFIs, due diligence questionnaires, and compliance requests from partners, banks, and enterprise customers.
• Work with Compliance, Legal, Product, and Operations teams to gather responses where needed.
• Maintain accurate documentation of KYB decisions, risk assessments, and escalations.
• Contribute to the development and maintenance of KYB procedures and workflows.
• Act as an escalation point for complex KYB and KYC cases as needed and as it relates to Iron's product offering.
• Serve as a subject matter (domain) expert on KYB; act as an escalation point for other customer-facing teams.
• Support the submission of customer KYC/KYB information to banking partners following onboarding.
• Manage follow-ups and clarification requests from banking partners, including requests for additional information or documentation, and coordinate internally to resolve issues efficiently.
• Act as a point of coordination between internal teams and banking partners to address onboarding blockers, discrepancies, or recurring requirements.

Requirements

• Experience in KYB, KYC, or AML operations and comfortable working in environments that require coordination across multiple teams.
• Minimum 2+ years of experience in KYB, KYC, or AML within crypto, fintech, payments, or financial services. Ideally within a small team.
• Experience conducting corporate KYB reviews, including ownership and control structures.
• Familiarity with crypto and stablecoin business models.
• Ability to communicate clearly with internal stakeholders and external partners.
• Experience working cross-functionally with Legal, Operations, and Product teams.
• Detail-oriented and methodical, comfortable managing multiple priorities and deadlines, and able to apply regulatory requirements in practical operational contexts.

Benefits

• Competitive salary package
• Equity package: All employees have ownership at MoonPay
• Pay for performance equity bonus
• Moonshot award: 10 employees twice a year earn a $250,000 equity grant
• Unlimited holidays
• Hybrid working schedule: Work fully remotely or at nearest Moonbase
• Private Healthcare benefits
• Enhanced parental leave
• Annual training budget
• Home office setup allowance
• Remote working allowance
• Monthly budget to spend on products and zero fee crypto transactions
• Employee referral programme
• Regular remote company offsites